Customer Testimonials for Big City Cars
Efrian Flores - Definitely Would Recommend
Great service they worked me on what I wanted not on what they wanted to sell me I definitely would recommend Big city cars to my friends
Randy Cameron - Very Friendly Staff
Went out of their way to help me get the car I wanted!! Very friendly staff and treated me with respect. I love my 2019 Dodge Charger SXT , Thank You Big City Cars!!!!
Francisco Gomez - A Great Experience
Bought the Durango I wanted thanks to help from Tara and Jeff. Worked with me and helped me stay in my budget. A great experience for making my first big purchase!
Brianna Vasquez - Answered All my Questions
Pete was amazing person he was very helpful and made me feel very comfortable and answered all my questions and made sure i was taken care of i highly recommended this car dealership and give it a 5 stars and pete was THE BIGGEST help! GREAT guy
Jeremy Bernstein - Great Car / Great Price
Great car great price. Our salesman Jeff was awesome
Patrick Mericle - Fabulous, Friendly, & Quality
How many ways can you say fabulous, friendly, quality, I more than highly recommend going there car shopping
Linda Stage - This Place is Awesome!!!
This place is Awesome!!!! They are so friendly. Go buy a vehicle from them you'll have a good time!!
Sandra Robbins - A Wonderful Experience
hi this is Sandra Robbins and I highly recommend Pete and Angel at big City cars it was a wonderful experience thank you
Evan B - Best Experience I Ever Had
This is by far the best experience I've ever had buying a car. From the start to finish there was no pressure and they let us ask them about I'm pretty sure about every car on the lot. We test drove multiple cars and they just kept coming with keys and a smile. I will never buy another car from any other dealership. If you visit you have to ask for Dylan C - If you don't you'll probably be really upset and depressed! YOU WONT BE DISAPPOINTED I PROMISE.
Warren Mcgarrity - Best in Service
Jodi Langston - Went Above and Beyond
Tara was awesome to work with! I was in desperate need of a vehicle and she was able to get me a great car. She's super nice and compassionate. She went above and beyond to help me in my time of need. If you're looking for great customer service she's your person. Thanks!
Christian Bedilion - Great Customer Service
Jenny Bopp - Quick and Painless
Pete was so easy to work with, he made the buying process quick and painless. The accountant Angel also made it a very quick process. Signatures and paperwork can be confusing and ongoing but the whole experience was fast and smooth! Thanks guys! ??
Kara Lambert - I Highly Recommend
I highly recommend!!! Got me in a Nice vehicle not only me but my sister in law same day! go see Dylan tell him I sent you!!!!
Jeremy Holst - Went Above & Beyond
This dealership went above and beyond my expectations. They offer reasonably priced vehicles with fair trade in values. I was NOT pressured at all to purchase a vehicle. Check them out and ask to work with Pete.
Douglas Fortney - Buying Process was Quick & Easy
Jeff was great at making sure we were taken care of! Made the buying process quick and easy!
Alexys Koch - If I could Give 6 Stars I would!
If I could give Pete 6 stars I would!! I’ve gone to him for all 3 of my cars and he’s the most helpful, straightforward, and honest salesman I’ve ever met. He does everything in his power to make sure I go home with what I want. Highly recommend!
Sandra Denney - Simple and Easy
So simple and easy to get a new vehicle. Thank you so much! If you need a new vehicle, Jeff is a great guy!
Taylor Knaub - Everything Was so Easy
Just bought my car here today, everything was so easy and Dylan helped me through the whole process! He was great!
C. Maurer - Everyone was Very Helpful
Cherri help me out on my deal today and even worked with me while I had to leave for a little bit. The guys there were also very helpful.
Nicholas Archer - Great Place to Get a Vehicle
Great place to get a vehicle. My wife and I got her suv there and went back and got me a truck. Great service and they take care of you. Pete McMahan did a wonderful job with everything. All the way from customer service to getting me into my truck.
Taylor R - Go See Joe!
Go see Joe! He's awesome and worked with us to get us into a car that worked for us and for our credit.
Kim Goodman - Great Place to Buy a Car
This was a great place to buy a car. Cheri and Joe were very friendly and went out of their way to get me what I wanted. They had a good selection of vehicles and helped move things along and accommodating for the fact that my husband couldn’t sit all day. We broke our business up into 2 days. I appreciate all the time and concern they gave us! My son also has gotten 2 vehicles from here. No problems at all!
Justice Hensley - Wonderful Service & Very Helpful
Jeff sold us our beautiful white 2017 Acadia had wonderful service and very helpful he treated us like family I’m very satisfied I would refer anyone of my family or friends to Jeff anytime.
David Kahn - Above & Beyond
I have something to share about Josh and his team in the service department. I have been working with Big City Cars and their partners at Crain Ford to get the timing on my F-150. When they got the truck from me they looked through it inside and out to make sure it was the timing that was the issue. While my truck was in the shop much longer than I thought it would be, I know it's because they worked hard to make sure the right service was being performed. When it was discovered that my steering shaft was developing a bad U- joint, there was no pressure to get it replaced, instead they let me know exactly what the actual condition was and that immediate replacement wasn't necessary. Any related concern I've had since my repair was immediately addressed with Josh's full attention. What has impressed me the most however, is that I was able to get hold of him on a Saturday with an issue that could have turned out to be catastrophic. I live in Ohio, and the truck could not be driven back to the shop without the risk of destroying the engine. With Josh's expertise and a bit of know-how of my own, we got everything right as rain. Josh's devotion to go above and beyond sets the bar of what customer service should be. And with him at the helm of the service department at Big City Cars, that shop is an asset for the dealership and they are fortunate to have him there
Aux Friend - They Will Take Care of You
Big city car is a good place in general, but salesman Joe really made it happen for me. Great personality, customer service and he was extremely knowledgeable on the cars. If you go there, just go ahead and ask for Joe! Finance manager Angel is also a good guy. They will take care of you for sure. Thank you BIg City Cars and Joe!
Lisa Matias - Honest to Us
Desmond Crumpacker was an excellent salesmen.. He pulled no punches and was honest to us. Highly recommended ask for this gentleman. Was amazing, love my payment, and the choices of cars.
Nicole Castillo - Had the BEST Experience
Heather Wade - Get on the Road
Long story short go see Joe and get on the road
Justin Zerkle - Awesome for my 1st Car
Got Desmond as a salesman and he was awesome for my first car! Definitely recommend him! Excellent deal.
Tawjuana Malone - Didn't Pressure & was Very Helpful
My salesman was pete he worked very hard to get me into the copper suv i always wanted he didnt pressure me and was very helpful so if your looking for a great experience check out big city cars and ask for pete you wont be disappointed
Tracey Malone - Awesome Experience At Big City Cars
Pete thanks you for a awesome experience of helping my mom get into her dream suv
Lily Knox - Is the Way to Go
Big city cars is the way to go! They get you in a car faster than you can say WOW. I’ve been to 3 dealerships and this the one I’m sticking with. Thank you Joe :)
Trista Harris - Great to Work With
Excellent service. Jeff Manley was great to work with!!
Mechelle Snyder - Pete is an Amazing Salesman
Pete is an amazing salesman, he did a very good job meeting our needs and selling us our brand new car! Thank you so much ! Would definitely recommend.
Joe Jones - Great Staff & Great Experience
Just traded in and bought new what a great staff and great experience would highly recommend stopping by Big City Cars
Matt R - Can't Say Enough Nice Things
I went here yesterday looking for a 2015 Nissan Altima listed on the website (my old Altima had been totalled). It was no longer on the lot. I was ready to drive off but Pete asked me what I was looking for and where I needed to be with price. With Pete and the team's help they got me in 2017 Chevy Malibu which I might not have looked at on my own. They got the numbers where I needed and an interest rate that was really workable for someone who has been rebuilding credit. What really sealed the deal was when I mentioned one particular issue with the vehicle, they went ahead and put a work order into the shop to have the issue rectified. In a world where the term "used car salesman" can be a dirty word (and often rightly so) I can't say enough nice things about Pete and the team!!!
Misty Kershner - Good Place to Buy
Good place to buy cars nice people
Becky Hefty - Best Experience Ever
Best experience I have ever had buying a car. No pressure, professional people. They had the perfect vehicle for me and the price was lower than I expected. Would recommend them to anyone. Have had the vehicle almost a month and LOVE IT! Thank you Big City Cars!
Melissa Kirchgasser - Went Above & Beyond
I was very pleasantly surprised with the help and care taken purchasing my new car. Cherri Adams went above and beyond to make sure I left there with a reliable vehicle, within my price range. I highly recommend Big City Cars to anyone in the market who is looking to purchase a new car or truck
Benjamin Smith - No Hassles & No Pressure
Jasmine and Eddie made the entire process enjoyable and painless! No hassles, no pressure, allowed us to take the vehicle for the weekend, and provided us with a great value on purchasing our 2014 Chevy Equinox! They were friendly and quickly answered any and all questions we had! We recommend Big City Cars to anyone looking for a vehicle. 10 out of 10!
Joe Jones - Great Staff & Great Experience
Just traded in and bought new what a great staff and great experience would highly recommend stopping by Big City Cars
Matthew Simon - Made the Entire Process Easy and Stress Free
Jasmine was very helpful and accomodating and helped me find the right car for the right deal. The staff was willing to work to find the right price/rates for me personally, and made the entire process very easy and stress free.
David Mosholder - Got an Awesome Deal
Got an awesome deal on used truck from Big City Cars! Drove in from Columbus and had great communication before hand to work out a deal. Had excellent customer service upon arrival and the team moved quickly through the process! Thank you Mackenzie, Eddie, Bob and Greg, I could not be happier!!
Jennifer Dentzer - Answered All Our Questions
We would like to thank Jasmine for her patience and understanding while dealing with us. She made sure we were able to explore all of our options while truck shopping. She answered all questions, and believe me there were many!
Haley Mitchell - Outstanding Customer Service
THANK YOU AMY WALDA FOR THE OUTSTANDING SERVICE, UNBEATABLE PRICES, AND THE OPPORTUNITY TO WORK WITH YOU AS WE FOUND THE PERFECT CAR FOR ME, MY 2016 BUICK REGAL!!!!!!! Wouldn’t go to any one else for my vehicle upgrades!!!!
Quintin - Absolutely Amazing !
Jared was absolutely amazing! He was very friendly, easy to talk to, not pushy, and accommodating. I had my mom and toddler with me. He answered all of my moms million questions and played with my son while I was doing paperwork. Would definitely reccomend Jared and Big City Cars!
Eshon Grogg - Went Above & Beyond
Chris Norris - What A Great Experience
What a great experience, not only have they treated 3 of my customer great Jasmin got them into the car they where looking for and within there budget. If your looking for a certain car or want to stay within a certain price, I highly recommend seeing Jasmin, very helpful and very professional.
Steve Schenkel - Will Go Over & Above
Great experience with Jasmine. This is saleswomen that will go over and above herself to help get you into a vehicle. And then she will do the same for any follow up questions or concerns. If you're looking for a new car she is the one to talk to. They will stand behind you. Great service
Jaden Hunter - The Guys At Big City Cars Saved Me
I thought my situation was hopeless. I was trading in a vehicle with a blown motor, the guys at big city cars saved me and helped me get into a new beautiful Kia that I love. They made sure it was clean, serviced and had gas in the tank for me. I’d still be stuck with that old car if it wasn’t for these guys. BUY YOUR CAR HERE!
Miranda Lopez - Very Good Service
Very good service!!!!
Rachel Mcculloch - Great Service !!!
Helen Powers - Great Deal On Used Car
Awesome service. Just got great deal on used car. Great people and great time.
Dan Hizer - Drove Up From Indy To Buy It
Great price on my Pacifica, I drove up from indy to buy it. It was fully loaded and way less miles than all the ones here. They did not want to negotiate much, but the price was better than all competitors and was 3k under market according to trader and gurus. This van was still under manufacture warranty so that put my mind at ease.
Scott Frey - Thank you Big City Cars
They worked with me to get a vehicle that I thought I would never qualify for. I went in knowing how much a month I could afford and they made it happen. Everyone was very friendly. This was the first time I didn’t feel pressured by a dealership. I will definitely refer my friends and family.
Jennifer Coon - Kind, Honest, and Personable
I went with my brother to look at a 2011 Chevy Cruze. I had found it on FB marketplace and Jasmine promptly messaged me back. (even late at night) I recieved a text message confirming our appointment with her today. She was so helpful, kind, not pushy, and HONEST. She was totally up front with all the details because he didn't have great credit. My brother got his car today in less than 3 hours. It was the fastest experience ever especially when it comes to buying a car. Gary was very kind, honest, and personable as well. Thank you Big City Cars for making this the easiest experience!
April Dobson - Highly Recommend Big City Cars
Extremely helfpful and kind staff. They helped me find the perfect fit for my family and budget. I highly recommend Big City Cars for your next vehicle! Desmond was great to work with as he listened and allowed me the time to consider everything. I was impressed with the kindness from Management and entire staff.
Danny Sowles - Would Highly Recommend
Bob was great to deal with. Very professional and a man of his word. Would highly recommend.
Michael Heck - My Experience as Excellent
My experience was excellent my salesman Chuck was very green and my wife and I were his first customer he handled on his own and he was great and to Gary General manager very honest I appreciate that whole heartedly and the finance officer was terrific to the point and spot on. Will be buying more vehicles from this establishment.
Sarah Hormann - The Best Car Buying Experience
My husband and I just purchased our Kia Sorento. This was hands down the best car buying experience. If you are in need of a new car I encourage you to see Jasmine at Big City Cars. She has the natural ability to make you feel at ease and not pressured to make a sale! Both Jasmine and Gary were patient with my husband and I as we talked about what we were looking for and provided us with all the information we wanted. I know my family will return to Jasmine at Big City Cars!
Oliva Renae - Everyone Involved was Great!
Worked with Rodney, he was great with getting me exactly what I needed. He didn’t pressure me to make a decision. Everyone involved was great! The process went smoothly and I’m glad I got my car from them!
Tara Pollock - Great Place to Buy a Car
Great place to buy a car! Highly recommend Big City Cars!
LauraGuad - Got a Great Deal
I came in hoping I’d get a good deal, which I got a great deal. I got a nice car the day I walked in. The salesperson, Amy Walda, was amazing and very helpful. She had great a great attitude from the beginning as well.
J Cassidy - Highly Recommmend Big City Cars!
I wasn't sure what I wanted, but I stopped in and looked around. My sales person (Bob - I think he was one of the owners or managers) was great. He sat down with me to discuss possible options and took his time with me to look at several vehicles on their lot. I fell in love with a Ford Expedition and drove it home that day. Thanks Bob!! I love my new suv. I HIGHLY recommend Big City Cars!
Elizabeth - Professional & Responsive
Hi Kevin. It's Elizabeth from earlier today. You have my deepest respect. I have not met anyone as professional and responsive as you when shopping for such a large purchase. Your manager should be proud. Thank you Kevin.
Terry Owens - I Will go Back to Big City Cars
Jasmine partridge was my sales person just came out of a bankruptcy and went to 3 dealership and they could not get me in a truck so I drove down to fort Wayne and told jasmine what I wanted and they worked there butts off to make it happen so yes jasmine is my sales rep for now on and I will go back to big city cars
Michael Bermin - Best Service at Big City Cars
I am a retired Vietnam vet and had limited money to spend on a vehicle. The sales staff and the management got me into the best car and were easy to work with. I prayed that I would find a good car and couldn't be happier with Cherri who took the time to make sure I was taken care of and I will be back ! BEST service I've had in a very long time.
Jerry Adams - Put my Mind at Ease
It was a Saturday afternoon with rain poring down. I did not want to be shopping for a car. Jasmine is my sales lady and she put my mind at ease. I’m not an easy person to deal with, but Jasmine did an excellent job getting me into vehicle I am satisfied with. Thanks for your patience Jasmine. Great job.
Alex Huston - Very Friendly & Helpful Staff
Awesome place. Very friendly and helpful staff. No pressure to buy, great deals, and amazing selection. Travis Hoover made us feel welcome and comfortable through the entire process. Would highly recommend.
Kolin Kokinda - Highly Recommend Big City Cars
Just bought a 2016 Ford F-150 . Jasmine was my sales women and she was excellent! She got back with me quickly and was on top of her game. I recommend this place highly!
Maria Dittemore - So Helpful & Patient
I went in during the week to see if they could help me trade in my car and put me in a new one and they did. And my sales consultant RODNEY SHEPERD was so helpful and patient with me ..all the staff was so helpful and they did the best they could to get me in what I would be happy with.
Kim Tyler - Excellent & Easy Process
We bought our 1st car through big city an never had any problems, 6 months later we totaled it due to a deer an we didn’t have to pay a dime towards the remainder ( so purchase the GAP insurance when offered, it comes in handy) an now we just purchased our 2nd car from here an had an Excellent an easy process. Jasmine was truly helpful an made it as least stressful as possible, an she was very easy to talk to an friendly. If you come here to purchase a vehicle I’d ask for jasmine, you won’t regret it!!!!!! Also all the employees here are very nice an helpful as well an really understanding of your situation....
Sarah Cappelli - Friendly, Knowledgeable & Not Pushy
Salesperson was very friendly, knowledgeable and not pushy...they truly tried to help me find the right car for me
Emily G. - Listened to What We Wanted
George Goedesky and I don't purchase new cars often we drive our vehicles until the wheels fall off! I took his car for a quick errand last week and couldn't believe how ruff it was I talked him into stopping at Auto Brokers / Big City Cars to see Kyle Boyer so glad we did!!!! Kyle listened to what he was looking for and we left with a new (2015) Azera with all the bells and whistles
Casey K. - Best Car Buying Experience
Extremely satisfied with my experience with Big City Cars!! I went in with little hope due to the vehicle I was in and they didn't stop until they got me what I wanted! Amy is absolutely amazing!! She worked her butt off to find me the perfect vehicle, even when I was being a little to picky! By far the best buying experience I've had!
Barbara Borris - Professional & Personable Staff
All of the staff was wonderful especially Cherri Adams that took care of us initially with the sale of the vehicle we purchased. All of the entire staff very professional and personable at the same time for paperwork necessary which was greatly appreciated.
Venus Cauble - One of the Best Car Dealerships
This is one of the hest car lots i have ever been . if you need a newer car then i would highly sujest going here and ask for jazmin she is amazing ... Thank you for a great experience
Amy M. - Excellent, Friendy and Fast Service
Big City Cars has a great deal on one owner, previously leased 2015 Nissan Pathfinder. We had been disappointed at pricing at the local Honda dealership and decided tit make the switch. We are still loving the car a month later. We got excellent, friendly and fast service with everyone we talked to, they were honest about our trade in (ultimately we sold to a friend instead) and we were very happy with the deal we got. Will go bank again.
Casey Davidson - Went Above & Beyond
Had the pleasure to met Travis. As i walked in the door, I was greeted by a friendly face and asked if I’ve been helped. He went above and beyond to make sure I found what I was looking for. I truly believe he wanted to make sure I found the perfect car and that I’d be happy with the purchase and not regret it later on. He pointed out some things I had missed and made it his goal to find something in my price range and not pushing other more expensive cars. From start to finish, he was there making sure everything went how I wanted. He even went out of his way to make sure I got an extra key for my new car and said he would drive to get it for me and offered to come in on his day off to make sure everything got fixed that needed to be done. I highly recommend Travis Hoover to anyone looking to buy a car.
Ashley Hann - Will Be Back Again!
Talk about patients and reading their customers! They did great. My husband and I have an interesting background and we are not the easiest to find a car for. Jasmine and her team did just that for us. Buying a car is stressful for many and they made sure that we were getting what we wanted and we didn’t settle! I will be back and recommend her to anyone!
Jennifer Eckert - My 3rd Car Purchase!
This would be my 3rd car I’ve purchased with big city cars. This time I got a beautiful Nissan Maxima. I worked with jasmine who was amazing to work with, they have always found a way to get me in a car there. I have referred many people and will continue to go there if I need another car. Thanks again Jasmine!! You were wonderful
Debbie Scott - Thank You Big City
Great place to get a car. They work with you so well. I've gotten behind on payments due to work slowing down, waiting on unemployment. And, they have been there every step of the way to work with me. I would give them 100 stars if I could. Thank You Big City.
Kayla Hopkins - They Don't Play Games
If you are in need of a good running car, go see Jasmine! She don’t play games with you and if you don’t think you can get into a vehicle, she won’t stop pushing until she can’t push anymore. This lady goes above and beyond and makes the experience extra personal. She’s not there just to make money, she’s there to make friendships. Quit hesitating and go pay her a visit.
Roger Rogers - Respect & Impressed
Jasmine was my saleswoman: she was extremely professional and patient with me, not pushy or nothing, did not try to sell me anything I didn't want. She called back as she promised. I'll definitely recommend you ask for her if you're going for a new car. GREAT JOB JASMINE...IMPRESSED & RESPECT
Big City Cars - Over 300 Quality Preowned Vehicles
At Big City Cars we are proud of the quality preowned vehicles we sell and our dedication to serving the needs of our customers & community. We have over 300 vehicles in stock - all makes, all models - including Ford, Chevy, Dodge, GMC, Toyota, Kia, Subaru, Volkswagen, Hyundai, BMW, and more. One of our founding principles is to treat all of our customers like family. And this can be seen by the amount of repeat business we receive year over year. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible. Thanks for visiting www.bigcitycars.com. If you have any questions or if we can help in anyway, please give us call at (260) 212-1111 or visit us in person at 4910 Lima Road, just down from Costco.